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Factors of Success

International direct marketing has developed rapidly in recent years. In practice, it has increasingly moved away from the narrow definition of an individual cross-border direct marketing activity. Today, the process is usually implemented, to varying degrees, by specialists from both sides of the border.

Factors of Successful International Direct Marketing

Experience in international direct marketing also helps enterprises to run domestic campaigns for target groups of foreign origin. What is more, international direct marketing has, to a certain extent, begun to move away from a narrow spatial definition. In some respects, the development of international direct marketing therefore mirrors the increasing globalization of many societies. At approximately US $46 billion, international direct marketing is now a major activity, and one that continues to grow exponentially.

Reasons why the importance of direct marketing is on the rise as overall conditions have changed


Market trends

  • Market fragmentation
  • Evidence of saturation
  • More intense competition
  • Increased customer orientation
  • EDP development, database marketing


Aspects of consumer behavior

  • Changing values: Individualization trends, differentiation
  • Consumers experiencing information overload
  • Rising expectations
  • Consumers increasingly more selective
  • Rising costs for communication and sales


Advantages of international direct marketing


Accuracy

  • Lower wastage
  • Rising costs for classic communication and sales

Customer orientation

  • Customer loyalty
  • Individual customer relationship
  • Personal touches

Efficiency

  • Personalization
  • Greater attention
  • Competitive advantage

Flexibility

  • Flexible use
  • Internationalization

Managing success

  • Calculating effectiveness
  • Calculating rate of return
  • Testing options