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Optional Services – Extend Your Shipping Choices

DHL offers a wide range of Optional Services - from non-standard deliveries and billing options to climate neutral shipping. In this way, we give you the flexibility to choose the service that best fits your needs when using our express delivery services worldwide.
Please note that not all Optional Services are available with every shipment or in every country.

Additional charges for Optional Services for international shipments.

Optional Service How We Charge Additional Charge
Shipment Insurance By shipment value 10.00 EUR or 1% of stated shipment value if higher
Extended Liability Per shipment 4.00 EUR
GOGREEN Climate Neutral Per shipment 0.10 EUR per kg
Shipment Preparation Per shipment 20.00 EUR
Payable Packaging Per item 10.00 EUR
Saturday Pickup Per shipment 20.00 EUR or 0.45 EUR per kg if higher
Saturday Delivery Per shipment 40.00 EUR
Dedicated Pickup Per shipment 20.00 EUR or 0.45 EUR per kg if higher
Dedicated Delivery Per shipment 40.00 EUR
Hold for Collection Per shipment No charge
Neutral Delivery Per shipment 5.00 EUR
Verbal Delivery Notification Per shipment 7.00 EUR
Direct Signature Per shipment 5.00 EUR
Duties and Taxes Paid Per shipment 18.00 EUR
Importer of Record Per shipment 18.00 EUR
Change of Billing Per invoice 10.00 EUR
Residential Address Per shipment 3.00 EUR
Printed Invoice Per invoice 3.00 EUR
Valid from January 1, 2019
Optional Services and Surcharges are in addition to applicable transportation charges. They will be billed in accordance with the published rates current at the time the shipment booking is made.

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